Contact & support
Let’s get you
the help you need.
Email our team for existing-account support, prepaid refill questions and help with UCall Consumer.
Start a conversation
Email our team
Share a brief description of your question so we can help you with the next step.
Our location
Flushing, New York
3 Billionaires Corp
37-02 Main St, F4
Flushing, NY 11354
Service hours: Every day, 9:00 AM–8:00 PM Eastern Time.
How can we help?
Existing account support
Include your service number and a short description of the issue so our staff can locate the correct account.
Report unwanted messages or account misuse
Email our team to report spam, unwanted messages, suspected credential sharing or possible account takeover. Include the service number involved and the date and time of the incident.
Keep your information safe: do not send passwords, verification codes or full payment-card details.
Consumer account access
UCall Consumer accounts are reviewed and created internally by authorized staff. Downloading the app or contacting support does not automatically create or approve a Consumer P2P account.